Core Feature

Real-Time Monitoring

Live visibility into every charger and connector in your network. See state changes as they happen — no refresh required.

The Problem

Operators often detect failures after users complain. Polling-based dashboards miss state changes and create delayed visibility — sometimes by minutes or hours. This leads to poor uptime, frustrated customers, and revenue loss from idle faulted chargers.

What You Get

OCPP Heartbeat Tracking

Monitor connection health with configurable heartbeat intervals

StatusNotification Events

Instant connector state changes pushed to your dashboard

Live State Indicators

Charging, Available, Faulted — see it as it happens

WebSocket Push Updates

No polling — sub-second latency using WebSocket connections

Network Health Overview

At-a-glance view of entire fleet status

Connection History

Track when chargers go online/offline with timestamps

What It Looks Like

Network Overview
Live

CP-001

Charging

CP-002

Available

CP-003

Faulted

Live network dashboard with instant state updates

Real-World Use Cases

Proactive Fault Response

Before

Operator discovers charger was faulted for 3 hours after user complaint

With Chargify

Real-time alerts when StatusNotification reports Faulted → Dispatch technician within minutes → Minimize downtime

Fleet Health Dashboard

Before

No visibility into which chargers are online at highway locations

With Chargify

Network overview shows all 50 chargers with live status → Instantly identify offline units → Remote reset or dispatch

Session Monitoring

Before

Customer calls asking why their car stopped charging

With Chargify

View live connector state → See SuspendedEV status → Confirm vehicle paused the session, not the charger

OCPP Connector States

Available

Ready for charging

Preparing

Vehicle connected

Charging

Active session

SuspendedEV

Paused by vehicle

SuspendedEVSE

Paused by charger

Finishing

Session ending

Faulted

Error detected

Unavailable

Offline/disabled

Technical Specifications

Update Latency

<500ms

Connection

WebSocket

Heartbeat Interval

Configurable

Reconnection

Auto-retry

Data Source

OCPP Events

History

30 days

Why This Matters

Real-time visibility built on OCPP protocol events, not polling hacks. Every StatusNotification and Heartbeat is processed as it arrives.

Sub-second state updates
Instant fault detection
WebSocket — no polling
Network-wide health view

Related Features

OCPP Log Inspector
Fault Detection
Session Tracking
Request Early Access